Help & Support
Help & Support
Pell Wall's help and support centre aims to address the most common queries from our customers and for customers to get in touch should their query not already be answered in our FAQs or where they require additional information.
🟠Service Update
Despatch is currently about 14-20 calendar days (less than three weeks) after you place your order but may take longer - more information can be found in our service updates section.
Frequently Asked Questions (FAQ)
How-to and Guides
Are there upcoming changes to any of the regulations?
How do regulations affect cosmetic brands?
Which Solvent is best for use in reed diffusers?
Products are no longer supplied in aluminium - how do I heat them to melt the items now?
I want to dilute a perfumery material, how do I decide which solvent to use?